Many business leaders we’ve recently spoken with have expressed frustration with the Washington workers’ compensation system. The sources of this frustration most often come down to an inability to understand and control this key and costly area of their business, difficulty working with the Department of Labor & Industries (L&I), and a lack of…
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The most impactful way to lower workers’ compensation costs, the secret ingredient if you will, is to prevent injuries in the first place. The Vigilant safety team spends all day everyday doing just that with hundreds of companies. We’ve learned 4 key things about preventing injuries: Establish and maintain a culture of care. At…
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Receiving consistently large Retro refunds requires being in good company. When evaluating your current Retro program or investigating a Retro for the first time, a critical component to consider is the company you will keep. For any Retro program to deliver consistently strong premium refunds, it must surround you with…
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Question: Early in the pandemic, we didn’t discipline for absences related to COVID-19 (coronavirus). With all that’s changed since then, can we return to our regular attendance policy? Answer: Not so fast. In any state, if an employee quarantines or isolates due to a workplace exposure, the employee may have protection under state…
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Question: As we enter this new phase of the pandemic, it seems like everyone is going to get sick. With the vaccination mandate effectively dead, do we need to care anymore? Answer: Yes! It’s been a long haul, and pandemic fatigue is real, but employers still have an obligation to monitor and…
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How do we keep our employees safe when we’re understaffed and overworked, and our employees are feeling the associated mental and physical fatigue? If you’re like most of Vigilant’s members, you’re feeling the pressure of the times—more work than you have the resources to fulfil, making you feel behind and in “catch-up mode” most of the…
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Question: My employee says they tested positive for COVID-19 (coronavirus). There have been so many changes to the requirements that I’m not sure what I should do anymore. Please help! Answer: Start with current federal guidance and then check your state and local requirements. The Centers for Disease Control (CDC) web page on…
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I advise Washington employers A LOT about discipline and terminations. One of my recent calls went like this: “Hi, we have a two-year employee who has horrible attendance and a bad attitude. No one likes working with her. She always complains about anxiety, and last week she was a no-call, no-show. When…
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Got workers’ comp questions? We’ve got answers. It’s hard to keep track of all the Workers’ Compensation acronyms, definitions, best practices and more! So we’re sharing a few frequently asked questions we recently received from our Vigilant Manufacturing Retro members. What is Standard Premium; is it the same premium I pay to L&I? Standard premium is the…
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Question: Our employee was injured at work and needs to be off work for two months. The employee filed a workers’ compensation claim, which was accepted. The plant manager told the employee that medical leave is covered by workers’ comp and to call when they’re cleared to come back to work. Are we missing…
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