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May 08 2023
WashingtonWorkers’ Comp

Q&A: Is there a right time to use Kept-On-Salary for claims (or not)?

If Kept-On-Salary (KOS) always produced the best financial result for your company, all Retro groups would likely have KOS requirements. The truth is, KOS will always be good for the retro sponsor but there are times when KOS isn’t the best move for you. You need to be armed with the information you need to…

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Mar 29 2023
WashingtonWorkers’ Comp

Individual Retros: Reduced refunds are likely under L&I’s proposed changes

The Department of Labor and Industries (L&I) has proposed changes to the insurance tables that will reduce refunds for more than 80% of individual retros in Washington state. Are you one of them? In our experience, most companies choose to participate in an individual retro for two primary reasons: They believe that they can outperform…

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Mar 16 2023
Leave LawsOregonWorkers’ Comp

OREGON Q&A: Track OFLA after workers’ comp claim is denied

Question: We have an Oregon employee who has been off work due to an injury for 10 weeks. The employee claimed that the injury was work related, so we didn’t count the time off under OFLA. But our workers compensation carrier recently denied the claim. Now that the claim isn’t covered by workers' compensation do…

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Mar 15 2023
WashingtonWorkers’ Comp

Immediacy: Why your workers’ comp provider should be talking about it

What are 5 things you should you be hearing from your Retro or workers’ comp provider? The first thing you should be hearing is the importance of immediacy. Why? In this short video, Dan Beaty, VP Workers’ Compensation explains: In claims, immediacy can mean the difference of hundreds or even thousands of dollars. Let’s look…

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Feb 09 2023
Safety and HealthWashingtonWorkers’ Comp

Are we there yet? Accident prevention journey vs destination

“Accident prevention is a journey, not a destination”. This saying is often heard from Vigilant’s own Safety Manager, Manish Gooneratne. He’s full of profound truisms, and this one has always been memorable. It’s also relevant in light of the good news I received last week. You might recall that in last month’s post on workers’ comp…

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Jan 04 2023
Safety and HealthWashingtonWorkers’ Comp

Workers’ Comp Best Practices: Don’t wait to begin!

After a recent visit to my doctor, I was told in no uncertain terms that I needed to change my eating habits or potentially face some serious health consequences. Wow. Ok. Did I know that my diet was off track? Yes (sigh). So, why did it take the specter of bad health and medication to…

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May 26 2022
WashingtonWorkers’ Comp

Workers’ comp partner or program? It’s in your control.

Many business leaders we’ve recently spoken with have expressed frustration with the Washington workers’ compensation system. The sources of this frustration most often come down to an inability to understand and control this key and costly area of their business, difficulty working with the Department of Labor & Industries (L&I), and a lack of effective…

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Apr 25 2022
Safety and HealthWashingtonWorkers’ Comp

Pssst! The secret to lowering workers’ comp premiums

The most impactful way to lower workers’ compensation costs, the secret ingredient if you will, is to prevent injuries in the first place. The Vigilant safety team spends all day everyday doing just that with hundreds of companies. We’ve learned 4 key things about preventing injuries: Establish and maintain a culture of care. At its…

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Mar 22 2022
WashingtonWorkers’ Comp

Keep good company for large retro refunds

Receiving consistently large Retro refunds requires being in good company. When evaluating your current Retro program or investigating in a Retro for the first time, a critical component to consider is the company you will keep. For any Retro program to deliver consistently strong premium refunds, it must surround you with other best-in-class employers. We…

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Jan 20 2022
COVID-19Safety and HealthWorkers’ Comp

Q&A: Keep on top of COVID-19 protocols

Question: As we enter this new phase of the pandemic, it seems like everyone is going to get sick. With the vaccination mandate effectively dead, do we need to care anymore? Answer: Yes! It’s been a long haul, and pandemic fatigue is real, but employers still have an obligation to monitor and manage COVID-19 (coronavirus)…

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Nov 18 2021
Safety and HealthWorkers’ Comp

Understaffed and overworked? Apply these safety measures

How do we keep our employees safe when we’re understaffed and overworked, and our employees are feeling the associated mental and physical fatigue? If you’re like most of Vigilant’s members, you’re feeling the pressure of the times—more work than you have the resources to fulfil, making you feel behind and in “catch-up mode” most of…

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Aug 27 2021
Leave LawsTermination & ResignationWashington

Legal Corner: Avoid These Three Workers’ Comp Mistakes

I advise Washington employers A LOT about discipline and terminations. One of my recent calls went like this: “Hi, we have a two-year employee who has horrible attendance and a bad attitude. No one likes working with her. She always complains about anxiety, and last week she was a no-call, no-show. When we got a…

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