Vigilant Training Courses
Supervisor’s Toolkit for Managing Mental Illness
Course Description
This online training class uses interactive teaching tools to help supervisors recognize the signs of mental illness in their employees and respond in a legal and empathetic way. It also teaches supervisors what needs to be documented, when to involve HR, and how to be a helpful resource in the interactive process. Because this class is online only, your supervisors will need individual access to a computer and video camera.
Learning Outcomes
By the end of this training program, you will be able to:
- Know when potential mental health issues are happening.
- Use three empathetic questions to get the key information needed.
- Document the right details.
- Effectively engage in the interactive process.
- Hold employees accountable for performance and behavior expectations.