Vigilant Training Courses

Proactive Supervision

Course Description

The first few months on the job are critical to the success of both the employee and supervisor. Too often, new employee orientation focuses on administrative activities, not on positive assimilation and successful integration.

In this class, we expose the weaknesses of the typical orientation process and help you do more than just get the new person into the payroll system. You’ll learn how to use the probationary period to maximize benefit to your company while providing strong support and ongoing work training to the new hire.

Do you:

  • Welcome an employee through an onboarding orientation process?
  • Establish ongoing training at work?
  • Use the probationary period to promote employee development?
  • Communicate understandable goals and expectations?
  • Use proactive management to create a safer work environment?
  • Promote problem solving at work?
  • Document important interactions with your employees?
  • Hold yourself accountable for achieving your goals?

Proactive management and supervision continues beyond orientation and the probationary period. Proactive supervisors use consistent, assertive communication skills to relay performance, interpersonal, and safety expectations, as well as company rules and policies. This workshop will teach you how to create and communicate clear expectations, and what do to if an employee is not meeting those expectations.

This workshop includes documentation exercises designed to show you the four W’s of documentation: who, what, where and when. Writing notes on key employee interactions will support your decisions and protect your company. Knowing how to document “just enough”—but not too much, is key, and this workshop will help you find that perfect balance.  You will also conduct a self-assessment and set goals to improve your communication skills, employee relations, and safety culture. This training course is a must-have class for frontline leaders everywhere.

Learning Outcomes

By the end of this training program, you will be able to:

  • Create and implement rules that employees willingly follow.
  • Produce effective documentation of an employee’s job performance.
  • Design a high-quality orientation program.
  • Determine long-term suitability through the use of probationary periods.

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