Vigilant Training Courses

Critical Thinking and Problem Solving

Course Description

Many organizations spend way too much time chasing smoke but never the source of the fire. The reason for this phenomenon is that most problem-solving activities are freewheeling, hit-and-miss affairs. The result is that we apply Band-Aid quick fixes to problems that inevitably reoccur. With in-class exercises, this course presents an approach to problem-solving that starts with critical thinking and selecting the most appropriate approach. If your organization would benefit from addressing problems once and fixing them for good, this program is for you.

Learning Outcomes

By the end of this training program, you will be able to:

  • Use a critical thinking framework to address challenging or recurring problems.
  • Select the most appropriate format for solving any problem.
  • Demonstrate verbal de-escalation techniques.
  • Provide a structured alternative to traditional brainstorming.
  • Quantify the relative costs and benefits when selecting from multiple options.
  • Tap into the power of the group when searching for solutions

Upcoming Courses

The following dates are available for public registration for Critical Thinking and Problem Solving.