Ever hear someone say, “Kids these days–they have no work ethic and they have such a sense of entitlement!” Or how about, “Old folks are so stuck in their ways–they resist any new ideas – it’s so hard to work with them!” Frustrations like these can arise when we work with people from different generations. Yet, did you know that these characteristics exist for a reason?
There are historical and cultural explanations for why our generations approach their work in very different ways. From the wars we grew up with to the cultural shifts in society, there are a variety of factors that influence how we view work, rewards, and even our career path. Find out how each generation defines work expectations differently and what to do when you come to certain cross roads.
By the end of this training program, you will be able to:
• Understand the four generations at work and how they differ.
• Adapt your communication approach to more effectively reach those who are of a different generation.
• Explain how expectations of the workplace differ between the generations.
• Apply different motivational techniques when working with the four generations.
The following dates are available for public registration for Bridging the Generational Gap at Work.