Vigilant Training Courses

Bridging the Generational Gap at Work

Course Description

This is the first time in our nation’s history that we have four generations working in the same workplace. However, the future leaders they need do not yet have the skills and competencies developed to adequately fill and sustain these soon-to-be vacated roles. 

Without the ability to find, retain, motivate and develop younger leaders, it will be even more challenging to achieve the critical succession planning that organizations need to survive. New tensions and frustrations are emerging as senior leaders are being asked to work with, develop and train younger leaders. More importantly, the generational differences that exist in how we view work, rewards, and a career path can make dealing with conflict in the workplace even more challenging. If you’ve ever heard someone complain about the lack of work ethic that exists with younger leaders or their general sense of entitlement, you’ve got a generation gap issue on your hands.

There are historical and cultural explanations for why our generations approach their work in very different ways. Employees with years of experience have worked hard to create a strong and vibrant company that they are proud of, but without understanding how younger leaders view work, they will be hard pressed to attract and retain the leaders your company will need in the future. This course focuses on how each generation defines work expectations differently and what to do when you come to certain crossroads by using communication skills that will bridge the generation gap at work.

Here's what some our past participants have said:

“I never thought I needed this class until I had it.”

“This was the best and most informative class for work I have been to.”

“This class had a huge impact on me.  I am changed.”

Learning Outcomes

By the end of this training program, you will be able to:

  • Outline the four generations at work and how they differ.
  • Adapt your communication approach to more effectively reach those who are of a different generation.
  • Explain how expectations of the workplace differ between the generations.
  • Apply different motivational techniques when working with the four generations.

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