Dear Washington Manufacturer: Lowering workers’ compensation costs is a desire I hear from most of the companies I work with in Washington State. There are a lot of steps a company can take to do this that require sophisticated data analytics as well as the ability to interpret and put them into…
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Lately I’ve received a lot of questions about Vigilant’s perspective on Kept-On-Salary mandates. Here’s where we stand: We oppose KOS Mandates Our fundamental objection to KOS mandates is that they ALWAYS benefit a group retro program and its association sponsor, but do NOT ALWAYS best serve the individual member companies that are paying for it. In…
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Washington Manufacturers: On my daughter’s 7th birthday she was gifted a Magic 8-ball. You know, the one with the blue liquid that you shake and it magically answers whatever question you’ve asked. Often the response would be a non-committal answer like “Ask Again Later” or “Cannot Predict Now.” Feverishly, she would ask the question again, shake it…
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Washington Manufacturer: Who do you contact within Labor & Industries (L&I) to help you with a difficult workers’ compensation claim issue? Who is advocating for your interests with the Department? Not knowing where to start and how to be impactful can be overwhelming, frustrating, and even demoralizing. Just as the company you keep is…
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Washington Manufacturer: I am personally persuaded that there is no greater purpose in life than to love and serve others well. This is the reason why I find so much gratification leading our Vigilant team in our mission to help employers promote safe, fulfilling, legally compliant, and productive work environments, improving…
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As the CFO of Vigilant I am often asked how I would evaluate a Retro program in Washington State and what would be my greatest objectives for such a program. Although my responsibilities as CFO lie largely in the financial area, my top objective would still be to provide a…
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Receiving consistently large Retro refunds requires being in good company. As we all begin to accept that operating amid the COVID-19 pandemic is our reality for the foreseeable future, it’s time to evaluate some of the business decisions that we may have put off for steadier times. One of those may be…
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As the COVID-19 pandemic continues, we are all realizing that business decisions aimed at the future cannot wait for the pandemic to be over. We are eager to shift from surviving the current climate, to thriving into the future. It is with this spirit that we have resumed our e-mail…
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Dear Washington Manufacturer, The most recent letter in our series on deconstructing a 30% Retro refund highlighted the positive impact of customized and dedicated loss prevention services. This letter shares why sophisticated claims management strategies have a similar effect: lowering upfront premiums and increasing Retro refunds. We acknowledge and sympathize with the…
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Dear Washington Manufacturer, You’re invited to apply for participation in Vigilant’s best-in-class Manufacturing Retrospective Rating Program—members are projected to receive a 30% refund for the most recent Retro plan year. Because of the elite composition of the manufacturers in our program, our use of proprietary data analytics, and our staff’s dedication, we expect that number to…
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