Meet Our Staff

Gayle LaFond

Gayle LaFond

Claims Manager

In 50 words or less
  • In-house hearing loss expert
  • Believes in early return to work- for the benefit of employers and employees
  • Patient, fair, and kind-hearted
Experience

Gayle joined the Vigilant claims team in 2001. New to the world of claims management at the time, she has become more than proficient in the world of workers’ comp in the past 11 years.

As a Claims Manager in our Workers’ Comp Retro Program, Gayle has strived to save her members money in multiple ways. In occupational disease claims, such as hearing loss and carpal tunnel syndrome, she has saved hundreds of thousands of dollars on behalf of our members. Time loss claims always offer new and unique challenges, and Gayle has worked diligently with her members in finding ways to enhance their return-to-work policies and programs for a timely return-to-work for injured workers. Most importantly, Gayle is patient and fair, and can always be counted on to do the right thing for our members, while still making sure that their injured employees are getting the treatment and benefits they deserve.

Gayle has 5 grown children, and multiple grandchildren and great-grandchildren. She enjoys planning family gatherings and spending time with her family.

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Gayle LaFond

Claims Manager
Gayle LaFond